Terms and Conditions

Terms and Conditions for using the Online Service - www.b2bgrenton.abstore.pl

I. General provisions

These Terms and Conditions are addressed to Entrepreneurs and Entrepreneurs entitled to consumer rights and define the general conditions, method of providing Services by electronic means and sales conducted via the Online Service. www.b2bgrenton.abstore.pl. The Service is run by GRENTON SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Kraków, ul. Na Wierzchowinach 3, 30-222 Kraków, registered by the District Court for Kraków - Śródmieście in Kraków, 11th Commercial Division of the National Court Register, under KRS number 0000374071, NIP (Tax Identification Number) 6793054754, REGON (National Business Registry Number) 121424344, with share capital in the amount of: PLN 854 450.00, BDO number (Product, Packaging and Waste Management Database) 000117501, hereinafter referred to as the Seller.
Contact with the Seller takes place through:
1. e-mail: sales@grenton.com;
2. phone no.: + 48 12 200 29 98;
3. contact form available on the pages of the Online Service.
These Terms and Conditions are constantly available at www.b2bgrenton.abstore.pl in a form which enables the capture, reproduction and recording of the Terms and Conditions through printing or saving on any carrier at any time.
The Seller informs that the use of Services provided electronically may be associated with a threat on the part of each Internet user, consisting in the possibility of introducing malicious software into the Customer's ICT system and obtaining and modifying their data by unauthorized persons. In order to avoid the risk of the threats referred to the above, the Customer should apply appropriate technical measures to minimise their occurrence, in particular antivirus software and firewall.

II. Definitions

Terms used in these Terms and Conditions shall mean:

Business days – days from Monday to Friday, excluding public holidays.;
Customer – Entrepreneur or Entrepreneur entitled to consumer rights, who places an Order on the Website or uses other Services available on the Website;
Civil Code – the Act of 23rd April 1964 (Journal of Laws No. 16, item 93, as amended);
Account – a part of the Online Service assigned to a given Customer, by means of which the Customer may perform specific activities in the Online Service;
Entrepreneur – a Customer who is an entrepreneur within the meaning of Art. 43 [1] of the Civil Code, excluding the Entrepreneur entitled to consumer rights;
Entrepreneur entitled to consumer rights – a natural person who is an entrepreneur within the meaning of Art. 43 [1] of the Civil Code, for whom the Agreement for the provision of Services by electronic means and sales is directly related to their business activity, but is not related to that person's profession, resulting in particular from the subject matter of their business activity that is made accessible on the basis of the provisions on the Central Register and Information on Economic Activity;
Carrier - an entity or person delivering the Goods ordered by the Customer;
Terms and Conditions – this document;
Goods – products presented in the Online Service, description of whose is available next to each presented product;
Agreement for the provision of Training Services - an agreement concluded between the Seller and the Customer as part of the Online Service, on the terms set out in clause VI of these Terms and Conditions, consisting in the provision of Training Services.
Sales agreement – an agreement for the sale of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;
Services – services provided by the Seller to Customers by electronic means within the meaning of the provisions of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended);;
Act on providing services by electronic means – Act of 18th July 2002 on provision of services by electronic means (Polish Journal of of Laws No. 144, item 1204, as amended);;
Training – a service provided by the Seller under the Agreement for the Provision of the Training Services, consisting in organizing an on-site event of a training nature, conveying the topics related to the activities of the Seller, in accordance with the description available on the pages of the Online Service;
Order – Customer's declaration of intent, with the direct purpose of concluding an Agreement for the provision of the Training Service or a Sales Agreement, specifying in particular the type and quantity of the Goods;

III. Terms and conditions of using the Online Service

Using the Online Service is possible provided that the IT system used by the Customer meets the following minimum technical requirements:
1. a computer or a mobile device with access to the Internet,
2. access to e-mail,
3. an internet browser 'Internet Explorer' version 11 or later, Firefox version 28.0 or later, Chrome version 32 or later, Opera version 12.17 or later, Safari version 1.1. or later,
4. active Cookies and JavaScript support in the browser.
Using the Online Service shall mean any activity of the Customer that leads to becoming acquainted with the contents of the Online Service.
The Customer is obliged in particular to:
1. refrain from providing and transferring any content prohibited by law, for example: violent, defamatory content or content violating personal rights and other rights of third parties,
2. use the Online Service in a way which does not disrupt its functioning, in particular through the use of specific software or devices,
3. refrain from actions such as sending or publishing unsolicited commercial communications (spam) in the Online Service,
4. use the Online Service in a way which does not cause any inconvenience for other Customers and for the Seller,
5. use any content published in the Online Service exclusively for personal use,
6. use the Online Service in accordance with provisions of law applicable in the Republic of Poland, provisions of the Terms and Conditions, as well as with the general principles of using the Internet.

IV. Services

The Seller allows the use of free Services via the Online Service, which are provided by the Seller 24 hours a day, 7 days a week.
The Customer can send a message to the Seller using the contact form. The agreement for the provision of the Service consisting in the provision of an interactive form that allows Customers to contact the Seller is concluded for a definite period of time and shall be terminated upon sending a message by the Customer.
The Account maintenance service in the Online Service is available upon the registration conducted by the Seller. After the Seller sets up a Customer Account, the Customer receives access data to the Account via e-mail. The agreement for the provision of the Service consisting in the maintenance of an Account in the Online Service is concluded for an indefinite period and shall be terminated upon sending by the Customer a request to delete the Account.
A Customer who has an Account, after logging in to it, can add Goods to a wish list. The agreement for the provision of the Service consisting in the addition of Goods to a wish list is concluded for a definite period of time and shall be terminated at the moment of removing the Goods from the wish list or expiring the Customer's browser session.
A Customer who has an Account, after logging in to it, can send a message to the Seller using the "Ask for a product" form. The agreement for the provision of the Service consisting in the provision of an interactive "Ask for a product" form, which enables Customers to contact the Seller, is concluded for a definite period of time and shall be terminated upon sending a message by the Customer.
The Seller has the right to organize occasional competitions and special offers, the terms of which will be posted on the pages of the Online Service each time. Special offers in the Online Service cannot be combined, unless the Terms and Conditions of a particular offer provide otherwise.
In the event of breach by the Customer of the provisions of these Terms and Conditions, the Seller, after a prior unsuccessful call to cease or remove the breach within an appropriate deadline, may terminate the Agreement for the provision of Services with a 14-day notice period.

V. Procedure for concluding a Sales Agreement or a an Agreement for the provision of Training Services

The information about the Goods and Trainings provided on the pages of the Online Service, in particular, their descriptions, technical and performance specifications as well as prices, constitute an invitation to enter into an Agreement, within the meaning of Art. 71 of the Civil Code.
All Goods available in the Online Service are factory brand-new and have been legally introduced into the Polish market.
Activities aimed at concluding an Agreement between the Seller and the Entrepreneur, and in particular placing an Order, may only be performed by persons duly authorized to act on behalf of the Entrepreneur. It is accepted that the person placing the Order is the person authorized by the Entrepreneur to these activities.
The condition of placing an Order is having an active e-mail account as well as an Account in the Online Service and logging in to it.
In order to purchase the Training on the website of the Online Service, in accordance with clause 7 below, the Customer should first fill out the Training application form, available at: https://www.grenton.pl/wspolpraca/trainings.html/.
After completing the application form referred to in clause 5 above, the Seller contacts the Customer via e-mail or by phone in order to provide further instructions related to the purchase of the Training.
When placing an Order using the Order form available on the website of the Online Service, the Order is placed by the Customer in electronic form and shall constitute an offer to conclude a Sales Agreement or an Agreement for the provision of the Training Service being the subject of the Order. The offer to conclude an Agreement placed in electronic form binds the Customer, if the Seller sends a confirmation of acceptance of the Order to the e-mail address provided by the Customer, which constitutes the Seller's statement of acceptance of the Customer's offer, and a Sales Agreement or an Agreement for the provision of Training Service shall be concluded upon its receipt by the Customer.
Placing an Order in the Online Service by phone, by sending an e-mail or by sending a message via the contact form takes place on Business Days and hours indicated on the website of the Online Service. For this purpose, the Customer should:
1. specify the name of the Product or Training from among the Goods or Trainings available on the website of the Online Service and its quantity when contacting the Seller by phone, via e-mail, or using the contact form,
2. select the delivery method – in the case of placing an Order for Goods and payment method from the delivery and payment methods available on the website of the Online Service,
3. provide the data necessary for the Order to be implemented, in particular: name and surname, place of residence and e-mail address.
The information on the total value of the Order, referred to in clause above, is provided each time by the Seller orally upon the assembly of the entire Order or via e-mail along with the information that the conclusion of a Sales Agreement or an Agreement for the provision of the Training Services by the Entrepreneur entails the obligation to pay for the ordered Goods or Training and the Sales Agreement or the Agreement for the provision of Training Service is concluded at this time.
In the case of an Entrepreneur entitled to consumer rights, the Seller, each time after placing an Order via e-mail or the contact form, sends the Entrepreneur entitled to consumer rights a confirmation of the terms of the Order placed.
The Agreement is considered as concluded after sending by the Entrepreneur entitled to consumer rights (in response to the confirmation of the terms of the Order sent by the Seller) an e-mail to the Seller's e-mail address, in which the Entrepreneur entitled to consumer rights accepts the content of the Order and agrees to its implementation, as well as accepts the content of the Terms and Conditions and confirms that they have read the notice on withdrawal from the Agreement.
After the conclusion of the Sales Agreement or the Agreement for the provision of the Training Services, the Seller confirms its terms to the Entrepreneur entitled to consumer rights by sending them to the e-mail box or in writing to the address provided by the Entrepreneur entitled to consumer rights.
After purchasing the Training on the website of the Online Service, up to 7 days before the planned date of the Training, the Seller sends detailed organizational information regarding the Training, such as subject, Training curriculum, and the place, date and time at which the Training Services will be provided, via e-mail or a text message to the telephone number provided by the Customer.
Detailed information regarding the Training Service can be found in clause VI below.
The Sales Agreement shall be concluded in Polish or English, with content compliant with hereby Terms and Conditions.
The Seller reserves the right to refuse the implementation of the Order, in particular when the Order does not contain all relevant data, when the Entrepreneur has delays in any payment towards the Seller, or for other reasons indicated by the Seller.
The Seller will communicate to the Entrepreneur his refusal to implement the Order, irrespective of the reason, by phone or e-mail.
The Seller may at any time withdraw from the Agreement with Entrepreneurs in whole or in part. In the event of implementing the Order in parts, the withdrawal has the effect only in relation to the part of the Order which was not implemented and in particular which was not issued to the Carrier, unless the statement of the Seller on withdrawal from the Agreement provides otherwise.
The Seller submits a declaration of withdrawal from the Agreement by e-mail to the e-mail address provided by the Entrepreneur in the Order.

VI. Training

The Seller, via the Online Service, enables Customers to purchase the Training service, in accordance with clause V above.
Each description of the Training service available on the website of the Online Service and on the website of the Seller: www.grenton.pl contains information regarding its subject, scope and the Price.
The Price indicated in accordance with clause VII of these Terms and Conditions includes participation in the Training, materials and tools necessary for the implementation of the Training curriculum and the number of training hours indicated in the Training description.
The Customer participating in the Training may only be a natural person with full legal capacity.
Trainings may take place on the condition of reaching the minimum number of participants, specified by the Seller. If the minimum number of participants for a particular Training is not reached, the Seller will contact the Customer who purchased the Training by sending an e-mail to the e-mail address provided by the Customer when placing the Order, or by phone no later than 3 business days before the planned date of start of the Training. The information regarding the minimum number of participants will be provided each time in the Training description.
With regard to Entrepreneurs, the Service Provider has the right to cancel the Training and to change the date of the Training without giving a reason.
In the case referred to in clause 5 above, the Seller individually co-ordinates with the Customer a new date for the Training or money refund for the Training – according to the Customer's request.
In the event of money refund to the Customer for the unused Training referred to in clause 7 above, the Seller shall issue the refund to the bank account number provided by the Customer, within 14 days from the receipt of information regarding the bank account number to which the refund is to be issued.
In matters not covered hereunder, the remaining provisions of these Terms and Conditions shall apply accordingly.

VII. Delivery

The delivery of the Goods is payable on the terms and in the amount specified in the Order.
The delivery of the Goods is carried out to the address indicated by the Customer when placing the Order.
The delivery of the Goods takes place by personal collection at the Seller's pick-up point or via the Carrier, i.e. via a courier company.
If for the Goods covered by the Order, different implementation periods are foreseen, the longest period from among those provided shall apply to the entire Order.
Upon the release of the Goods being the subject of the Order placed by the Entrepreneur to the Carrier, all benefits and burdens associated with the item and the risk of accidental loss or damage to the item shall be transferred to the Customer.
Delivery of Goods shall be carried out on Business days. The Seller may individually arrange the delivery with the Entrepreneur on days other than Business Days.
The Goods shall be delivered on the date indicated by the Seller.
Upon the receipt of the Goods, the Entrepreneur is obliged to check their condition. In the event of damage or other reservations during receipt of the Goods by the Customer, a report of reservations should be made in the presence of the Carrier, specifying precisely the quantity and type of Goods and their damage in accordance with the procedure in force at the given Carrier.
With regard to Entrepreneurs, the Seller shall bear no responsibility for the Carrier's actions.
The Seller shall not be liable for damages resulting from incorrect or incomplete data provided by the Entrepreneur when placing the Order, as well as caused by providing incorrect contact details or the delivery address.
It is assumed that the person collecting the Goods on behalf of the Entrepreneur is the person authorized by him to collect the delivery and sign the delivery document on his behalf, as well as to perform other activities related to the receipt of the Goods.
In the event of the Entrepreneur's one-off failure to collect the Ordered Goods delivered via the Carrier, the Seller may, at his own choice, set a different date for pick up or delivery of the Order or terminate the Agreement with the Customer immediately or withdraw from the Agreement, on the terms set out in these Terms and Conditions. In addition, the Entrepreneur shall be obliged to pay the costs incurred by the Seller for not collecting the Goods referred to in this section and the cost of shipping the Goods.
The Entrepreneur undertakes to pay all costs incurred by the Seller for not collecting the Ordered Goods by the Entrepreneur.
The Seller shall not be liable for any damage caused on the part of the Entrepreneur as a result of waiting for loading as part of the transport arranged by the Entrepreneur, as a result of failure to comply with the date of pick up of the Goods indicated in the Order or specified by the Seller.

VIII. Prices and payment methods

The prices of Goods and Trainings are given in Polish zlotys and euros. Prices include all components, including VAT, customs duties and other fees.
The Customer who placed and Order for a Training may choose from the following payment methods:
1. bank transfer to the Seller's bank account (in this case, the implementation of the Order shall begin after the Seller sends the confirmation of the Order acceptance to the Customer, and in the case of purchasing the Goods, the shipment shall be made immediately after the funds are credited to the Seller's bank account and the Order is assembled or, in case of issuing an invoice payable by money transfer - immediately after the Seller sends the confirmation of the Order acceptance to the Customer and the Order is assembled);
2. electronic payment (in this case, the implementation of the Order shall begin after the Seller sends the confirmation of the Order acceptance to the Customer and after the Seller receives a confirmation from the billing agent's system regarding successful payment by the Customer, and the shipment of the Goods shall be made immediately after the Order is assembled);
The Customer who placed an Order for Goods, in addition to the payment methods specified in clause 2 above, may also choose from the following payment methods:

a. cash on personal pickup - payment at the Seller's personal pickup point (in this case, the Order shall be processed immediately after the Seller sends the confirmation of the Order acceptance to the Customer, and the Goods shall be released for pick up at the Seller's personal pickup point);

b. cash on delivery, payment to the supplier at the time of delivery (in this case, the implementation of the Order and its shipment shall begin after the Seller sends a confirmation of the Order acceptance and the Order is assembled).

On the pages of the Online Store, the Seller informs the Entrepreneur entitled to customer rights about the date within which he is obliged to pay for the Order. If the Entrepreneur entitled to consumer rights fails to make the payment within the period referred to in the previous clause, the Seller, after an unsuccessful request for payment with the appointment of an appropriate deadline, may withdraw from the Agreement pursuant to Art. 491 of the Civil Code.
The Entrepreneur shall not set off or deduct the amounts claimed or due from the Seller, as part of another obligation that binds him to the Seller or from the remuneration due to the Seller from Entrepreneur, unless otherwise agreed by the Parties.
In the event of delay in payments due to the Seller from the Entrepreneur, the Seller has the right to suspend the implementation of the Orders or the delivery of the Goods or may withdraw from the Agreement in whole or in part. In this respect, the Entrepreneur shall not be entitled to any present or future claims for damages or lost benefits that may arise in connection with the suspension of deliveries.

IX. The right to withdraw from the Agreement in relation to Entrepreneurs entitled to consumer rights

An Entrepreneur entitled to consumer rights may withdraw from the Agreement without giving any reason by submitting an appropriate statement within 14 days. Sending the declaration before the lapse of the aforementioned deadline shall be sufficient to meet the deadline.
An Entrepreneur entitled to consumer rights may formulate a declaration on his own or use the model declaration provided by the Seller on the website of the Online Store.
The 14-day period shall be counted from the date of the delivery of the Goods and, in the case of the Agreement for the provision of Services, from the date of its conclusion.
The Seller, upon receipt of the declaration of withdrawal from the Agreement by the Entrepreneur entitled to consumer rights, shall send to the e-mail address of the Entrepreneur entitled to consumer rights a confirmation of receipt of the declaration of withdrawal from the Agreement.
The right to withdraw from the Agreement by the Entrepreneur entitled to consumer rights is excluded in the event of:
1. a service agreement, if the Seller has performed the service in full with the explicit consent of the Entrepreneur entitled to consumer rights who was informed prior to the performance of the service that following the completion of the service by the Seller, the Entrepreneur entitled to consumer rights would lose the right to withdraw from the Agreement;
2. an Agreement, in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the lapse of the time limit available to withdraw from the Agreement;
3. an Agreement, the subject of which is the supply of the Goods that are bespoke, manufactured according to the specifications of the Entrepreneur entitled to consumer rights, or aimed at satisfying their individual needs;
4. an Agreement, the subject of which is the supply of the Goods liable to deteriorate or expire rapidly;
5. and Agreement, the subject of which is the supply of any Goods delivered in sealed packaging which cannot be returned after it has been opened due to health or hygiene reasons if the packaging has been opened after the receipt;
6. an Agreement, the subject of which is the supply of any Goods that by nature are inseparably mixed with other items after delivery;
7. an Agreement, the subject of which is the supply of alcoholic beverages, the price of which has been agreed upon the conclusion of the Agreement of Sale, the delivery of which may only take place upon the expiry of 30 days and the value of which is dependent on fluctuations in the market, over which the Seller has no control;
8. an Agreement, in which the Entrepreneur entitled to consumer rights expressly requested the Seller to come to their premises in order to make an urgent repair or maintenance; if the Seller provides additional services other than those requested by the Entrepreneur entitled to consumer rights, or supplies Goods other than spare parts necessary for repair or maintenance, the right to withdraw from the Agreement shall be granted to the Entrepreneur entitled to consumer rights in relation to these additional services or Goods;
9. an Agreement, the subject of which is the supply of sound or visual recordings or computer software delivered in sealed packaging, if the packaging has been opened after delivery; supply of newspapers, periodicals or magazines, with the exception of the Subscription Agreement;
10. an Agreement concluded by public auction;
11. an Agreement for the supply of accommodation services other than for residential purposes, transportation of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the date or the period of the service is specified in the agreement;
12. an Agreement for the supply of digital content which is not recorded on a tangible medium if the performance of the service has begun with the express consent of the Entrepreneur entitled to consumer rights prior to the expiry of the withdrawal period and after informing them by the Seller of the loss of the right to withdraw from the Agreement.
In the case of withdrawal from a distance Agreement, the Agreement is considered annulled. What the parties have rendered shall be returned unchanged, unless a change was necessary to establish the nature, characteristics and functionality of the Goods. The return should take place immediately, not later than within 14 days. The purchased Goods should be returned to the Seller's address.
The Seller shall immediately, however not later than within 14 days from the date of receipt of the withdrawal statement from the Entrepreneur entitled to consumer rights, return to the Entrepreneur entitled to consumer rights all payments made by them, including the costs of delivery of the Goods. The Seller shall reimburse the payment using the same method of payment as used by the Entrepreneur entitled to consumer rights unless the Entrepreneur entitled to consumer rights agrees to a different method of reimbursement, and this method will not incur any additional costs for the Entrepreneur entitled to consumer rights. The Seller may withhold the reimbursement of payments received from the Entrepreneur entitled to consumer rights until the item is returned or the proof of sending is presented by the Entrepreneur entitled to consumer rights, depending on which event occurs first, unless the Seller has offered to collect the item from the Entrepreneur entitled to consumer rights.
If the Entrepreneur entitled to consumer rights has chosen a method of delivery of the Goods other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the additional costs incurred by the Entrepreneur entitled to consumer rights.
The Entrepreneur entitled to consumer rights shall bear only the direct cost of returning the Goods, unless the Seller has agreed to bear this cost.

X. Liability for defects of the Goods

Statutory warranty for defects referred to in the Civil Code shall be excluded.
The Seller shall not be liable, in particular, for the defects resulting from storage, transportation or use of the Goods contrary to the information contained in the description of the Goods and the labels of the Goods.
The Seller's liability for lost profits towards the Entrepreneur shall be excluded.
Any liability of the Seller arising from the Sales Agreement or the Agreement for the provision of Services to the Entrepreneur shall be limited to half of the amount resulting from the last Order placed by the Entrepreneur.
The Entrepreneur shall not be entitled to any claims against the Seller for claims of third parties arising from the use of the Goods.

XI. Complaints Regarding the Provision of Services by Electronic Means

The Customer can lodge complaints to the Seller in connection with the functioning of the Online Service and the use of Services. Complaints may be submitted in writing to the following address: GRENTON SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Na Wierzchowinach 3, 30 - 222 Kraków, at the e-mail address: support@grenton.com, by calling at the phone number +48 12 200 26 06.
In the complaint, the Customer should provide his name and surname, correspondence address, type and description of the problem.
The Seller undertakes to consider each complaint within 14 days, and if this is not possible, to communicate to the Customer within this period the date when the complaint shall be considered. In the event of deficiencies in the complaint, the Seller shall call the Customer to supplement the extent necessary within 7 days from the date of receipt of the call by the Customer.

XII. Intellectual Property

The Entrepreneur undertakes that without the Seller's prior consent, they will not use the trademarks, trade names or symbols of the Seller.
All drawings, specifications, technical cards, advertising materials or other materials made available by the Seller to the Entrepreneur or publicly constitute the sole property of the Seller. The Entrepreneur undertakes not make any changes to these materials without the prior consent of the Seller
The Entrepreneur independently or on the basis of an appropriate authorization grants the Seller a free, non-exclusive license, not limited by time and territory, for the use of the logo of the Entrepreneur's activity in the following fields of exploitation: recording, reproduction by any technique, entering the work to computer memory and to a computer network, public display or playback on the Internet, in particular on the Seller's websites.
The Entrepreneur agrees to place the data listed above in the enumeration of the Seller's customers, available, e.g., on the Seller's websites.

XIII. Guarantees

The Goods may be covered by a guarantee of the manufacturer or the Seller.
In the case of Goods covered by the guarantee, the information regarding the existence and content of the guarantee, as well as the period for which it is granted is each time presented in the description of the Goods on the websites of the Online Service.

XIV. Personal data protection

The Seller collects and processes personal data provided by the Customers in accordance with applicable law and in accordance with the Privacy Policy available on the website of the Online Service.

XV. Final provisions

The Entrepreneur shall be obliged to immediately notify the Seller of any changes to the addresses for delivery, authorizations, powers of attorney, under pain of recognition as valid any correspondence and execution of Orders placed by previously representing or authorized persons and recognition as effective any delivery to the last address indicated.
All rights to the Online Service, including copyrights, intellectual property rights to its name, the Internet domain, the website of the Online Service, as well as forms, logos belong to the Seller, and using them can only take place in the manner specified and in accordance with the Terms and Conditions.
If any of the provisions of these Terms and Conditions are deemed by law to be invalid, unlawful or unenforceable in any respect, this shall not affect the validity of the remaining provisions of the Terms and Conditions.
All matters and disputes arising from Orders or Agreements concluded between the Seller and the Entrepreneur, in particular, related to establishing the existence of a legal relationship between the Seller and the Entrepreneur, its performance, termination, annulment, and claiming damages for non-performance or improper performance of the Order or Agreement are subject to the exclusive jurisdiction of the competent courts of the Republic of Poland and Polish law.
The court competent to settle all disputes arising from Agreements or the implementation of Orders concluded between the Seller and the Entrepreneur shall be settled by the court competent for the seat of the Seller.
Settlement of any disputes arising between the Seller and the Entrepreneur entitled to consumer rights shall be submitted to the competent courts in accordance with the appropriate provisions of the Code of Civil Procedure.
Matters not covered by these Terms and Conditions shall be governed by the Civil Code, the provisions of the Act on electronic services, the provisions of the Act on Consumer Rights and other relevant provisions of Polish law.
Whenever the relevant legal provisions in force in the Customer's country of origin prove to be more favorable to him, the relevant legal provisions in force in the Customer's country of origin shall apply.
Every Customer will be notified of any changes to these Terms and Conditions through information on the main web page of the Online Store containing the list of changes and the date of their entry into force. Entrepreneurs entitled to consumer rights, who have an Account, will be additionally informed about the changes and will be sent the list of changes to the e-mail address provided. The changes shall enter into force not earlier than 14 days from the date of their announcement. With regards to Entrepreneurs, changes to these Terms and Conditions come into force on the day of their publication on the website of the Online Store. The changes shall not apply to the Orders placed prior to the date of their entry into force.